1. Who these terms apply to
These Terms of Use (“Terms”) govern the relationship between you and TrainRush (UEN 202438726M, registered at 331 North Bridge Road, #12-02 Odeon Towers, Singapore 188720). They apply to your use of trainrush.life (the “Website”) and to any training services (“Programmes”) you book directly or through your employer.
2. Acceptance
By accessing the Website you confirm that you have read and accept these Terms. If you disagree, please discontinue use. When booking on behalf of an employer, you confirm that you have authority to bind that organisation to these Terms and to the booking conditions for the relevant Programme.
3. Eligibility
Programmes are intended for working professionals. You must be at least sixteen to browse the Website and at least eighteen (or the age of legal majority in your jurisdiction, if higher) to purchase or attend a Programme.
4. Bookings and payment
- A booking is confirmed only once we send written confirmation listing the Programme title, dates, price and payment instructions.
- Prices are quoted in Singapore Dollars (SGD) and exclude taxes that may apply in your jurisdiction.
- Payment is due before the Programme start date unless we agree alternative terms in writing.
- Invoices are issued by TrainRush. We may use a third-party payment processor to collect payment on our behalf.
5. Cancellation and refunds
Unless a Programme description states otherwise, the following cancellation policy applies:
- Cancellations more than 14 calendar days before the start date receive a full refund.
- Cancellations between 14 and 3 calendar days before the start date receive a 50% credit redeemable within 12 months.
- Cancellations within 72 hours of the start date are non-refundable, but the seat may be transferred once to a colleague or a future cohort at no extra charge.
- If we cancel or postpone a Programme, you may choose a full refund or a 12-month credit for an equivalent Programme.
6. Your obligations as a participant
- Provide accurate registration details and update them when they change.
- Respect the confidentiality of case materials and fellow participants.
- Do not record, screenshot or distribute course materials without our written consent.
- Conduct yourself professionally in all sessions, whether in person or online.
We may suspend or remove access, without refund, from any participant who materially breaches these obligations.
7. Intellectual property
Materials created by TrainRush — including workbooks, slides, video content, templates, session recordings, branding, illustrations and the layout of this Website — remain our intellectual property and are protected by copyright and, where relevant, trademark law. You receive a personal, non-exclusive, non-transferable licence to use them internally within your organisation for their intended purpose. Any other use requires our prior written consent.
Work you submit during a Programme (such as completed exercises) remains yours. By submitting it you grant us a limited licence to review and store it for the duration of the Programme and, in anonymised form, for internal quality improvement.
8. Acceptable use of the Website
You agree not to:
- Use the Website for unlawful purposes or in ways that could damage, disable or overload it.
- Attempt unauthorised access to any part of the Website or its underlying systems.
- Introduce malicious code, scrape at scale without permission, or circumvent rate limits.
- Reproduce substantial portions of Website content without written consent.
9. Content you provide
When you contact us or participate in a Programme, you confirm that information you submit is accurate, belongs to you, and does not infringe third-party rights. We may remove or refuse content we reasonably believe violates these Terms or applicable law.
10. Third-party links
The Website may link to third-party sites for convenience. We do not control those sites and are not responsible for their content, privacy practices or availability. You follow such links at your own risk.
11. Disclaimer and limitation of liability
We prepare training materials with reasonable care, but they are provided for general educational purposes. They do not constitute personal financial, legal, investment or tax advice. Consult a qualified professional before making decisions based on what you learn.
To the fullest extent permitted by Singapore law, our total liability for any claim relating to the Website or a Programme is limited to the fees you paid us in the twelve months before the event giving rise to the claim. Nothing in these Terms excludes liability that cannot be excluded under applicable law, including liability for personal injury caused by negligence or for fraud.
12. Force majeure
Neither party is liable for delay or failure to perform caused by circumstances beyond reasonable control, including natural disasters, public health measures, industrial action or infrastructure failures. Where possible, we will reschedule affected Programmes or offer a credit.
13. Governing law and disputes
These Terms are governed by the laws of Singapore. Disputes that cannot be resolved amicably fall under the exclusive jurisdiction of the Singapore courts. Mandatory consumer protection rules in your country that grant stronger rights remain unaffected.
14. Changes to these Terms
We may update these Terms from time to time. The current version will always appear at this URL with the “last updated” date shown above. For material changes we will give existing clients at least 30 days’ notice by email before the change applies to renewed engagements.
15. Severability and no waiver
If any provision is held invalid or unenforceable, the remaining provisions continue in full force. Our failure to enforce a right on one occasion does not waive that right in future.
16. Contact
Questions about these Terms may be sent to [email protected], addressed to the Legal Team, or by post to our registered address in section 1. We aim to acknowledge legal enquiries within two working days and to respond substantively as promptly as the matter allows.